Your phone is ringing. You know for sure that people are leaving you voice messages. And yet, in the TeleConsole you can't see any indication of voicemails. Instead you are are getting a "No voicemails yet" message.


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Why is this happening? The TeleConsole allows you to select between one or several mailbox accounts. You need to make sure at least one mailbox is check-marked.


  • Click on the TeleConsole menu on the upper left corner.

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  • Click on Mailbox. A list of your available mailboxes will appear. Make sure to check-mark the one you want to use, even if it is the only one listed.

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  • Your voicemails for the selected mailbox will now become available.