Chrome SMS Extension (SMS Console)

Messages

Contacts



The Chrome SMS Extension (also known as the SMS Console) allows you to exchange SMS messages with your external contacts.


As implied by the name, you need to use this App from Google's Chrome web browser. If you don't have it you can install it from here.


  • Send and receive text messages directly from your Chrome browser.

  • Texts are sent from your Telebroad account, without even requiring a mobile number.


Installation and Removal 


Installing the SMS Extension


The SMS extension installation can be accessed from Telebroad's home page by clicking on Apps on the top menu.



If you are using a phone or a tablet access Apps from the side menu (but see note below).



Scroll down and find SMS Plugin in the "Apps and integrations for your daily needs" section.


Click it and a pop up window will open, where you can click Get It Now to be taken to the Google Play tore,  where you can download the extension from.


You can also access the extension on the Play Store directly from this URL:

https://chrome.google.com/webstore/detail/telebroad-sms-console/kojfhdaonbchbeimnjjmikjebjmejkdm?hl=en



Once you are at the Play Store, click Add to Chrome on the top right corner.

You will be prompted to approve to Add Extension (or Cancel) with the permissions the extension will be granted. The extension will be downloaded and automatically installed on your Chrome browser. Its icon will appear in the chrome window top right corner, just next to the Chrome menu and to the right of the address bar.



Note that currently mobile versions of Chrome do not support extensions at all. If you try to install the SMS extension from your mobile device you will be asked to Add to Desktop. The extension will then get installed on any desktop computer where you are signed in to Chrome.



Uninstalling the SMS Extension


To uninstall the extension right-click its icon (found just right of the address bar) and select Remove from Chrome.

You can also uninstall the extension by clicking Manage extensions.



Extension Options


When you right-click the icon of the extension you have several additional options.


Clicking Telebroad SMS Console will just take you back to the Google Play store where you can also click Remove from Chrome to uninstall the extension. 


Clicking This can read and change site data option let you determines the permissions for the extension.  Select to make it active On all sites, only on the site the browser is currently focusing on (On google.com in the example... so if you have other tabs or pages, the extension will not function on them), or for full control you can make it active only When you click the extension.



Hide in Chrome menu will push the extension out of view (it is still active, but you can't click it.) To unhide it click drag leftward from the edge of the address bar, just next to the star (bookmark) icon. 



Manage extensions has several additional options that duplicate the choices discussed here already. Two that are more useful are the On toggle and the Allow in incognito. Use the former when you want to prevent the extension from displaying notifications or to just temporarily disable it instead of uninstalling it. Use the later if you work in Chrome's incognito mode to protect your privacy.


Logging in and Signing Out


Click the SMS Console icon to open the login window. Enter your user name and password (the same as you use in Teleconsole). Check the Remember Me! field to save your details and avoid having to retype them every time you want to use the extension.


If you don't remember your password you can click Need Help? to open another window where you can enter your email and have your TeleConsole password emailed  to you.



After you have logged in. The SMS Console icon will display a counter showing you the number of new messages you have not read yet.


To sign out from the console (so other people using your computer can't read your messages) first click on the console icon, then click on the menu icon on the top right corner and select Signout.


To be able to send messages you need to have a working SMS number. If you don't have one you need to speak with your administrator or contact us. Your SMS number shows up in the top left corner of the console.


Messages


Make sure you are on the MESSAGES tab to see, send, and delete messages. 



Click on any message to open it and see its conversation history.


New Message

To send a new message click   on the top right. You can type either a name or a number in the To: field. The console will find any matches in your existing contacts that you can choose, or just keep typing a new number. Type your message and click the paper plane icon on the bottom right to send it.


Click to attach an image or any other file to your message. Click  if you wish to remove the image or file you selected. 



If you want to insert emojis into the message you can do so from Windows 10 touch keyboard that is accessible from the taskbar. If you don't see the icon for the touch keyboard, right click the taskbar and select Show touch keyboard button.



On a Mac computer you can press  Command - Control - Spacebar  to access emojis.

Or you can just copy and paste emojis from any online emojis keyboard.


Deleting a Message

To delete a message you need to click  to left of it to select it. After selecting one or multiple messages click on the trashcan icon that appeared on the top right corner.


Searching Messages

You can also click on magnifying glass icon and search messages by numbers, name of contact, and even the context of the message.



Contacts


Make sure you are on the CONTACTS tab to see, add, and delete contacts. 



Adding a New Contact


Click    to add a new contact. and enter the contact's details, The contact will be saved as a personal contact to your TeleConsole account. Read here about the difference between personal contacts and company contacts. 


First Name, Last Name, and Phone Number are mandatory fields. Email, Profile Photo, and Website are optional. Click    to save the new contact.


The View public toggle will make the contact available to be viewed by the public. Public in this case refer to all the users on the phone system in your company. Once this is enabled, the contact will not only appear in your own personal contacts list, but also appear in the the personal contacts list of every other user in the company. In other words public contacts are shared by everyone in your company, while non-public contacts are only available to you.

Editing a Contact

Click on any existing contact to open it for editing.


Click    to edit the details of the contact. The editing screen the will open is identical to the one for adding a new contact. 


Click     and select Delete to delete the contact from your TeleConsole account. You will get a prompt where you can click Delete again to confirm the deletion or you can Cancel it instead. 


Click     to start or continue a conversation with the contact. 



Searching Contacts

You can also click on magnifying glass icon and search messages by number or the name of the contact.


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