Call transfer (consultive)

When you transfer a call to another person, you have the option to talk to the person before the transfer completes. This is called a consultative transfer.

 

To perform a consultative transfer: 

  • During a call press either the Transfer soft key or the Transfer key. 

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  • From the Dialer, place a call to the person you want to transfer the call to.

  • When you hear the ring-back sound, press either Transfer keys to complete the transfer.

    Or, if you want to talk with the person before the transfer completes, connect and talk with the person, and only then press Transfer. To cancel the transfer before the call connects, tap Cancel soft key. 

You can also replace the handset in the cradle to complete a transfer.

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