Call transfer (attended)

You can transfer a call to another extension and speak to the person receiving the transfer - Attended Transfer, or just transfer the call to him directly (see separate article - Blind Transfer). 


To transfer a call:

  • During an active call, or with a call on hold, press Trnsfer¬†soft key.

  • Do one of the following:
    • Enter the number to where you want to transfer the call; or

    • Use the directory to choose a number from the personal directory.

  • Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.

  • Do one of the following:
    • To transfer the call without waiting for the other person to answer, press Trnsfer after the call begins to ring and hang up.

      If you hang up before the second call rings, the transfer fails and the first call is disconnected.

      If you misdial, press the second line button again to receive a dial tone.

    • To transfer after speaking privately to the other person, press Trnsfer at any time during the conversation.


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