Admin Center New Release: Enhanced AI Text-to-Speech & Templates
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4 days ago
by Josh - Telebroad
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Josh - TelebroadAdmin
We're pleased to announce two new enhancements in the Admin Center:
Web URLs: The Web URLs feature is now available under Voice Features, providing increased flexibility to customize your workflows and integrations. To simplify your setup, we've also included predefined Web URLs for common use cases:
Trigger SMS Auto Reply: Automatically send an SMS reply to callers.
Agent SMS Notification: Send SMS notifications to agents when a caller reaches a specific route.
Agent Email Notification: Send email notifications to agents upon route triggers.
Recent Agent Callback: Connect callers directly to their most recently spoken agent or a fallback destination.
Global Keyboard Shortcuts: For quicker navigation:
Press F1 to instantly open the Help Menu.
Press Ctrl + K to quickly focus on the navigation menu search bar.
Explore these new features today to streamline your tasks and enhance your user experience!
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We're pleased to announce two new enhancements in the Admin Center:
Web URLs: The Web URLs feature is now available under Voice Features, providing increased flexibility to customize your workflows and integrations. To simplify your setup, we've also included predefined Web URLs for common use cases:
Global Keyboard Shortcuts: For quicker navigation:
Explore these new features today to streamline your tasks and enhance your user experience!
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