What to Do If You Forgot Your Password?

If you forgot your password, log into the ACD panel in either of the following two ways:

  • From Telebroad's home page...

    • If you are on a desktop computer:

      • Click the Login button on the top right corner.

      • Select ACD panel.

    • If you are on a mobile device:

      • Tap the menu button ( ) on the top-right corner.

      • Tap the Login menu.

      • Tap ACD Panel.

    • Next, you will see an introduction screen with information about the main features and tools of the ACD panel. Click or tap GO TO ACD to access the login screen.

  • Or just enter the following address in your web browser:

Once you are at the login screen click the Forgot Password? link and a new window will open where you will be asked to provide your email address. If you make a typo you will get an error message saying "Email not found."

Instructions of how to reset the password will now be emailed to you.

  The email with the instructions may arrive in your Spam folder. So first check to see if it is there. If you still don't see the email try sending it again from the "Forgot Password?" link.

Still can't see it? You should contact us for help:

Or see the following link for more contact information or to submit an online communication form:


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