Telebroad eFax (Email Fax Service)

Print2Fax


Telebroad offers a handy windows driver called Print2Fax that allows you to fax documents from any program that supports a printing function. The advantage of this driver is that it converts the documents for you and sends them seamlessly. You can fax any text or graphic document with it.


You can download the driver from www.telebroad.com/downloads/print2fax.exe and can read more about how to use it here


eFax (Email Fax Service)


If you can't or don't wish to install the driver for any reason then you can send faxes by email using Telebroad's eFax service. The disadvantage here is that you need to convert your document into PDF format first.


There is no limit on the number of pages in the PDF file, but make sure to only have one PDF attachment in your email (for example if you have four different documents, combine them into one PDF file.) The only limit is the maximum attachment file size allowed by your email service, commonly 25MB.


Before you can use the eFax service you need to set it up by authorizing email addresses that can be used with it.


To set up eFax:


  • Access www.telebroad.com/login and select eFax.

  • Enter up to three email addresses to be used with the service in the Authorized Email Addresses fields.

  • (optional) Check the Password required box and enter a password to be used with the service in the Password field. Verify the password in the Password again field.

  • In the caller ID drop-down menu select a number that the recipient receive as the source of the fax.

  • (optional) Enter a fax header line in the From field. If you leave it empty the fax will appear to have been sent from "electronic fax server".

  • Select Update.


To send a fax with eFax:


  • Compose an email using one of the email addresses you specified above.

  • In the To: field (the recipient) enter the intended fax number using this format - FaxNumber@fax.telebroad.com

    Example - 12124449912@fax.telebroad.com

  • If you enabled password protection above, enter the relevant password in the email's Subject field.

  • Attach the fax document to the email. Only one PDF attachment is acceptable.

  • Select Send.

You will receive an email confirmation informing you the fax was sent successfully or letting you know it failed to send and a possible reason for the failure.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.