How Do I Delete a Voicemail Message From a Phone?

To delete a voicemail message from most phones:

  • Do one of the following:

    • Press or tap the messages button or soft key on the phone.

      The button is usually marked with an envelope symbol.

      See Keys Layout guides to find this key on your phone.

    • Or simply dial  *1 when the phone is idle.

  • Enter your voicemail PIN followed by the pound key #.

  • Follow the voice prompts to navigate and listen to your messages.

    Refer to specific brand telephone guides if additional operations are required - Polycom, Yealink, Cisco.

  • To delete any message, press 7 on your dial pad during or after the playback of the message.

Other ways to delete voicemail messages:

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