Voicemail Access and Indicators

Your phone indicates when you have new voicemail (and video) messages in the following ways:


  • The Message icon on the Home screen displays the number of new messages you have.

  • A Message icon with the number of messages is displayed in the status bar.

  • The Message icon is displayed next to the phone line on the Lines screen.

  • A Message Waiting Indicator, located at the top-right of your phone, is flashing red.

  • An audible alert.

Access Voicemail Messages


Follow these steps to access your voicemail messages:

  • From the Main Menu screen navigate to Messages.

    On the VVX 350 and 450 you can alternatively press the messages button ().

  • Select Message Center.

  • If you have multiple lines on your phone, select the line that has the new message.

  • Select the Connect soft key and enter your PIN to access your mailbox.

    If you have not created a PIN before you will be prompted to create one and set up your mailbox greeting before you can proceed.

  • Follow the voice prompts to access your messages.

Removing Messages Indicators


If you are not ready to listen to your messages when you receive new messages, you can temporarily remove all message indicators for approximately one to two hours.


To remove the message alert:


  • From the Main Menu screen navigate to Messages.

  • On the VVX 350 and 450 you can alternatively press the messages button ().

  • Select Message Center.

  • Select Clear.

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