Hold and Resume

You can place an active call on hold and answer or make another call.


When you place a call on hold, the held party may hear either a ringing tone or music as determined by either your phone system administrator or your TeleConsole's phone setting "While call ring play the caller" option.


When the call on the handset is placed on hold, placing the handset in the charger cradle will not end the call.

To place a call on hold:

  • Press the Options soft key during a call, and then select Hold.

  • The call is placed on hold, and the    icon is displayed on the screen.

To resume a held call:


  •  Press the Resume soft key.

Two calls on Hold:


If two calls are placed on hold on the handset, press press    or    to swap between the two calls and select the Resume soft key to resume the currently selected call.

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