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The ACD Panel

Learn about Telebroad’s call center management software for administrators.

Information and User Guides

  • What Is the ACD Panel and What It Can Do for You?
  • Desktop vs Mobile Browser
  • Getting Started and an Overview of the ACD Panel
  • Setting up Your Profile
  • The Queue Manager
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FAQ

  • How to Change the Color of a Queue?
  • How to Change Your Password?
  • What Is a Queue?
  • What to Do If You Forgot Your Password?
  • How to Log Agents in or Out From a Queue?
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