Telebroad Admin Center

Access, Overview, Usage, and Account

• Admin Center Access and Home Screen
• Accounts Menu, Voice Feature Quick Menu, Help & Training
• Admin Center Account Settings and Profile
• Admin Center Overview, Features, and Usage

Users, Lines, Devices, and Phone Numbers

• Users & Phones (Admin Center)
• Lines & Devices (Admin Center)
• Phone Numbers (Admin Center)

Unified Mobile Service

• Mobile Devices (UNI-Mobile Global Cellular Service)
• UNI-Mobile Supported and Tested Compatible Devices
• Troubleshooting Your UNI-Mobile Connection

Voice Features

• IVR Menus (Admin Center Voice Features)
• Extensions (Admin Center Voice Features)
• Pattern Menus (Admin Center Voice Features)
• Hunt Groups (Admin Center Voice Feature)
• Call Queues (Admin Center Voice Features)

View all (12)

SMS Features

• Auto Replies (Admin Center SMS Features)
• Campaigns (Admin Center SMS Features)
• Understanding SMS/MMS Campaigns Pricing
• Contacts (Admin Center SMS Features)

Live Dashboards

• ACD Dashboard (Admin Center)
• Active Calls Switchboard (Admin Center)
• Live Wallboard (Admin Center)

Admin Center Analytics

• Analytics Dashboard (Admin Center)

Reports

• Call History Report (Admin Center)
• SMS History Report (Admin Center)
• Fax History Report (Admin Center)
• User Events Report
• Saved Reports

View all (6)

Admin Center Integrations

• HHAeXchange Integration
• HubSpot Integration
• Salesforce Integration
• Webhook Integrations

FAQ

• What Is a Queue?
• How to Build a Multi-Level IVR?
• How to Configure Call Parking Extensions?
• How to Create Shared Mailboxes or SMS/Fax Numbers?