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Knowledge base
Getting Started
FAQ
What is PBX and How it Can Improve Your Business?
What Is SIP and How Does It Apply to Your Office Telephone System?
What is VoIP?
What Is IP Telephony and How Is It Different Than Voice Over IP?
What is IVR?
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Telephone Numbers and Porting
Toll-Free (800) Numbers
Porting your Numbers to Telebroad
Porting Process Overview and Advice
E911 Support
Direct Inward Dialing
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Software and Hardware Overview
Software Overview
Hardware Overview
Role Specific Guides and Resources
If You Are a User...
If You Are a Call Center Administrator...
If You Are a Small Business Owner...
If You Are an IT Manager...
Contact Telebroad
How to Contact Telebroad?
Buying Guides
Phones
Telephones Buying Guides (Corded, Cordless, and Conference)
Phones Features Terminology
Cordless Phones
Telephones Mounting
Conference Phones
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Routers
Routers Comparison Tables
General Guidelines for Routers Adjustments
eFax
eFax vs Traditional Fax
Headphones
Headphones Features, Connectivity Types, and Terminology.
Door Phones and Keypads
Door Phones Buying Guides and Features
Basic Installation Guide and Components of Door Phones
Keypads Features and Tables
Overhead Paging Systems
Overhead Paging System Installation Guide and Componenets
TeleConsole - web version
Information and User Guides
What Is the Teleconsole and What It Can Do for You?
Getting Started and an Overview of the Teleconsole
The TeleConsole Menu and Profile User Guide
The TeleConsole Settings User Guide
Making Calls, Sending Messages/SMS, and Sending Faxes
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FAQ
What to Do If You Forgot Your Password or User Name?
How to Change Your Voicemail PIN?
What to Do If You Don't See Your Voicemails?
How to Delete Voicemails or Messages?
How to Activate or Deactivate Push Notifications?
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TeleConsole - Mobile Android Version
User guides
Installation, Setup, and Password Resetting
Settings and Profile
Messages - Voicemails, Texts, Chats, and eFaxes
Call History
Making and Receiving Calls
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FAQ
What to Do If You Forgot Your Password?
How to Change Your Password?
How to Select a Caller ID?
What to Do If You Cannot Send an SMS Message?
What Are Public Contacts?
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The ACD Panel
Information and User Guides
What Is ACD and What It Can Do for You?
Getting Started and an Overview of the ACD Panel
Setting up Your Profile
The Queue Manager User Guide
Agent's Manager User Guide
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FAQ
How to Change the Color of a Queue?
How to Change Your Password?
What Is a Queue?
What to Do If You Forgot Your Password?
How to Log Agents in or out From a Queue?
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Analytics
Information and User Guides
What Is Analytics and What It Can Do for You?
Getting Started and an Overview
The Welcome Dashboard Overview
Setting up Your Profile
Call Logs
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FAQ
What to Do If You Forgot Your Password?
What is the Difference between Queue and Group or Agent and User?
How to Change your Password?
Telebroad Apps
Apps User guides
Chrome SMS Extension (SMS Console)
Click to Call (click2call)
System Features and Advantages
Mobility Features
Voicemail to Email and Online Voicemail Access.
Mobile Softphone
Call Forwarding and Scheduled Forwarding
Simultaneous Ringing
Call Park
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Business Identity Features
Business SMS from Anywhere
Toll-Free Numbers
Multiple Numbers for Ad Campeign and Departments
Greetings Customization
Customizable Outbound Caller ID
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Productivity Features
Caller ID and Call Screening
Call Blocking and Call Filtering
Hunt Groups, Queues, and Automatic Call Distribution
Call Recording
Call Monitoring, Call Whisper and Barge in
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Inbound Calling Features
Multiple Hold Musics
Queue Notifications, Call Backs, and Threshold Routing Options
Message Scheduler
Caller-ID Routing
Personal Numbers with Direct Inward Dialing
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Administration features
Advanced Analytics and Reports
Full ACD Control
Other Features
Operator Extension Modification
PBX Calling Card
Virtual Fax Machine
Customer Service Features
Customizable Wrap-Up Delay
Call-Waiting Cues
Transfer to Voicemail
Automatic Voicemail Archiving
Voicemail Pickup
Telephone Quick Reference User Guides
Yealink
Yealink T42G Quick User Guide and Keys Layout
Yealink T46G Quick User Guide and Keys Layout
Yealink T48G Quick User Guide and Keys Layout
Polycom
Polycom VVX 300 Quick User Guide and Keys Layout
Polycom VVX 400 Reference Guide
Polycom VVX 600 Quick User Guide and Keys Layout
Cisco
Cisco 525G Quick User Guide and Keys Layout
Cisco 504G/508G Quick User Guide and Keys Layout
Polycom VVX 300,400,600 Telephones Guides
System Features for All VVX Models
What Are Telephones System Features?
Intercom
Transfer to Voicemail
Private Caller ID
Accessing Voicemail
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VVX 300 Features User Guides
Polycom VVX 300 Quick User Guide and Keys Layout
Hold
Mute
Call Transfer (smart)
Blind Transfer
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VVX 400 Features User Guides
Polycom VVX 400 Reference Guide
Hold
Mute
Call Transfer (Consultive)
Blind Transfer
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VVX 600 Features User Guides
Polycom VVX 600 Quick User Guide and Keys Layout
Hold
Mute
Call Transfer (Consultive)
Blind Transfer
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Restoring Factory Defaults
Resetting to Factory Defaults
Yealink T42, T46, T48 Telephones Guides
System Features for All Yealink Models
What Are Telephones System Features?
Intercom
Transfer to Voicemail
Private Caller ID
Accessing Voicemail
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Yealink T42
Yealink T42G Quick User Guide and Keys Layout
Auto Redial
Activating the Do Not Disturb Feature
Forwarding Calls
Call Transfer
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Yealink T46
Yealink T46G Quick User Guide and Keys Layout
Hold
Mute
Call Transfer (Attended and Semi-Attended)
Blind Transfer
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Yealink T48
Yealink T48G Quick User Guide and Keys Layout
Hold
Call Transfer (Attended and Semi-Attended)
Mute
Blind Transfer
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Cisco 504G, 508G, 525G, 7960 Telephones Guides
System Features for All Cisco Telephones
What are telephones system features?
Intercom
Transfer to Voicemail
Private Caller ID
Accessing Voicemail
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Provisioning Cisco 504G, 508G, 525G
Provisioning Cisco SPA Devices
Cisco 504G,508G,525G
Cisco 504G/508G Quick User Guide and Keys Layout
Cisco 525G Quick User Guide and Keys Layout
Hold
Call Transfer (Attended)
Mute
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Cisco 7960
Cisco 7960 Factory Reset and Provision
Polycom SoundPoint 330,550,650 Telephone Guides
Polycom SoundPoint 330
Enabling Do Not Disturb
Setting up a Three Way Conference Call
Restarting Your Phone
Forwarding Calls
Transferring a Call
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Polycom SoundPoint 550
Enabling Do Not Disturb
Hosting Conference Calls
Call Transfering
Forwarding calls
Selecting a Ring Tone
Polycom SoundPoint 650
Enabling Do Not Disturb
Hosting Three Way Conference Calls
Call Transfering
Forwarding Calls
Text Messaging From Your Phone
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Softphones
MizuDroid
Installation and setup guide
API documentation
SOAP API
get_phone_destinations
do_send_call
redirect_call
Call Park
get_call_history
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REST API
What Is REST API? - Defenition, Basic Concepts, and Formats
How to use REST API requests?
Unix Time Format Usage in Rest API Methods
GET/myProfile
GET/people
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