All Polycom phone models include two options for making a call transfer. Consultive transfer - allows you to talk to the intended receiver of the call to see that he wishes to accept it. Blind transfer - make the transfer without consulting the intended receiver.
Another handy option is a system feature that allows you to transfer a caller directly to a colleague’s voicemail so he can directly leave his details and inquiry.
To perform a transfer to voicemail:
- During a call press 8 on the dial pad.
- Dial the extension of the intended recipient.