Call Forwarding

You can configure your phone to forward incoming calls to another party through Static Forwarding (before your phone rings). You can also forward incoming calls while your phone is ringing which is called Dynamic Forwarding.


You can also forward calls using a Telebroad system feature code as described here.


Static Forwarding


Three types of static forwarding:

  • Always Forward: Incoming calls are immediately forwarded.

  • Busy Forward: Incoming calls are immediately forwarded if the phone is busy.

  • No Answer Forward: Incoming calls are forwarded if not answered after a period of time.


To enable call forward via phone user interface:


  • Press Menu>Features>Call Forward.

  • Press     or     to select the desired forwarding type, and then press the Enter soft key.

  • Depending on your selection:

    • If you select Always Forward:

      • Press the   or soft key to select Enabled from the Always Forward field.



      • Enter the destination number you want to forward all incoming calls to in the Forward to field.

      • (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field.

  • If you select Busy Forward:

    • Press the   or or soft key to select Enabled from the Busy Forward field.



    • Enter the destination number you want to forward all incoming calls to when the phone is busy in the Forward to field.

    • (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field.

  • If you select No Answer Forward:

    • Press the   or soft key to select Enabled from the No Answer Forward field.



    • Enter the destination number you want to forward all unanswered incoming calls to in the Forward to field.

    • Press the   or soft key to select the ring time to wait before forwarding from the After Ring Time field.

    • The default ring time is 12 seconds.

    • (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field.

    • Press the Save soft key to accept the change or the Back soft key to cancel.

  • The    icon on the idle screen indicates that the call forward is enabled.



  • You can also enter the SIP URL or IP address in the Forward to field.

To disable call forward via phone user interface:


  • Press Menu>Features>Call Forward.

  • Press   or     to select the desired forwarding type, and then press the Enter soft key.

  • Press the   or soft key to select Disabled to disable the call forward.

  • Press the Save soft key to accept the change.

Authorized Numbers


Call forward is configurable via web user interface at the path Features>Forward & DND.


Here you can list authorized numbers that the phone will not forward even when static forwarding is enabled.

To configure the forward authorized numbers via web user interface: 

  • Click on Features>Forward & DND.

  • Select Enabled from the pull-down list of Forward Emergency.

  • Enter the numbers in the Forward Authorized Numbers field.

    For multiple numbers, enter a comma between every two numbers.



  • Click Confirm to accept the change.

When call forward is enabled on the phone, the phone cannot forward incoming calls from the numbers specified in the Forward Authorized Numbers field. 


Dynamic Forwarding


To forward an incoming call to another party:


  • When the phone is ringing, press the Forward soft key.

  • Enter the number you want to forward the incoming call to.



  • Press  ,   ,  or   or the Send soft key.

  • The LCD screen prompts a call forward message.

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