Call Forwarding

You can configure your phone to forward incoming calls to another party through static forwarding (before your phone rings). You can also forward incoming calls while your phone is ringing which is called Dynamic Forwarding.


Static Forwarding


Three types of static forwarding:

  • Always Forward: Incoming calls are immediately forwarded.

  • Busy Forward: Incoming calls are immediately forwarded if the phone is busy.

  • No Answer Forward: Incoming calls are forwarded if not answered after a period of time.


To enable call forward via phone user interface:


  • Press Menu>Features>Call Forward.

  • Press    or     to select the desired forwarding type, and then press the Enter soft key.

  • Depending on your selection:

    • If you select Always Forward:

      • Press the    or    soft key to select Enabled from the Always Forward field.



      • Enter the destination number you want to forward all incoming calls to in the Forward to field.

      • (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field.

  • If you select Busy Forward:

    • Press the    or    or soft key to select Enabled from the Busy Forward field.



    • Enter the destination number you want to forward all incoming calls to when the phone is busy in the Forward to field.

    • (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field.

  • If you select No Answer Forward:

    • Press the    or   soft key to select Enabled from the No Answer Forward field.



    • Enter the destination number you want to forward all unanswered incoming calls to in the Forward to field.

    • Press the    or    soft key to select the ring time to wait before forwarding from the After Ring Time field.

    • The default ring time is 12 seconds.

    • (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field.

    • Press the Save soft key to accept the change or the Back soft key to cancel.

  • The icon on the idle screen indicates that the call forward is enabled.



  • You can also enter the SIP URL or IP address in the Forward to field.

To disable call forward via phone user interface:


  • Press Menu>Features>Call Forward.

  • Press    or     to select the desired forwarding type, and then press the Enter soft key.

  • Press the    or   or soft key to select Disabled to disable the call forward.

  • Press the Save soft key to accept the change.

Dynamic Forwarding


To forward an incoming call to another party:


  • When the phone is ringing, press the Forward soft key.

  • Enter the number you want to forward the incoming call to.



  • Press  ,   ,  or   or the Send soft key.

  • The LCD screen prompts a call forward message.

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