Using Your Phone as an Intercom

Intercom is a useful feature in an office environment to quickly connect with the operator  or the secretary. It allows you to press the intercom key to automatically connect with a preconfigured target extension for outgoing intercom calls, and the target extension will automatically answer incoming intercom calls by default. 


To configure an intercom key:

  • Press Menu->Features->DSS Keys.

  • Select the desired DSS key.

  • Press Left or Right , or the Switch soft key to select Intercom from the Type field.

    fBpN2oIeUb8P9tqbt71xRKeJUsY3e-kDPw.png


  • Select the desired line from the Account ID field.

  • (Optional.) Enter the string that will appear on the LCD screen in the Label field.

  • Enter the target extension number in the Value field.

  • Press the Save soft key to accept the change or the Back soft key to cancel.

To configure a phone to receive intercom calls:

  • Press Menu->Features->Intercom. 

  • Press Left or Right , or the Switch soft key to select Enabled from the Accept Intercom field.

    mmVg8oMkIFDk-5SRwqWY4ZU48ZA6LA5vWA.png

    If Accept Intercom is enabled, the phone will automatically answer an incoming  intercom call. If Accept Intercom is disabled, the phone will reject incoming intercom calls and send a busy message to the caller. Accept Intercom is enabled by default.

  • Press the Save soft key to accept the change or the Back soft key to cancel.

To place an intercom call when the target phone is idle:

  • Press the intercom key when the phone is idle.

  • The called destination plays a warning tone and automatically answers the call in  the speakerphone mode by default. 

  • To end the intercom call, press the intercom key again or the EndCall soft key.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.