With the PUT/mailbox request you can update the general settings of an existing mailbox or creates a new mailbox. These settings apply for all voicemail or fax messages in the mailbox.
For the request to work the user must have the relevant administrator privileges! (as listed in the Get/myProfile request.)
Parameters
There are no parameters in the header. All parameters go in the body in JSON Raw format.
If you don't want to update any parameter you can just omit it from the request.
| Parameter | Type | Operation/function |
| mailbox | String | The mailbox number (it's associated phone line.) |
| uniqueid | String | A unique system ID for the mailbox. Leave empty to create a new mailbox or use an existing ID (obtained from the GET/mailbox request) to update the setting of an existing mailbox. |
| description | String | A description of the purpose of the mailbox. |
| fullname | String | A full name of the owner of the mailbox. |
| email | String | Email of the owner of the mailbox. |
| timezone | String | A user's selected time zone for the mailbox. If the field is an empty string, the default time zone will be used. |
| pin | String | A PIN password that is required for accessing messages in the mailbox by either remote manual entry or by automatic authentication with a physical phone or the TeleConsole. |
| envelope | Boolean | A "1" value to play the time a message was left before the actual message, "0" not to. |
| saycid | Boolean | A "1" value plays the caller ID of the caller before the actual message, "0" not to. |
| play | String | The order in which new voicemail messages will be played, either "oldest" (starting with the one that arrived earlier) or "newer" (starting with the most recent one.) |
| review | Boolean | A "1" value gives the caller the option to review their message and record it again before it is delivered to the mailbox. |
| operator | Boolean | A "1" allows the user to press 0 to connect to an operator or go back to IVR menu. |
| sayduration | Boolean | A "1" value plays the duration of voicemail message before the actual message, "0" not to. |
| notify_email | String | Whom to notify by email about new messages . A 'owner_wav' value for the mailbox owner with attached .wav file of the voicemail, 'owner' for the mailbox owner without attached .wav file, or an empty string for no one. |
| notify_message | String | Whom to notify by SMS about new messages. A 'owner' value for the mailbox owner's mobile number or an empty string for no one. |
| notify_for | String | Which type of messages to notify for. A 'voicemail_fax' value for both voicemails and faxes (received at the associated fax line of the owner), 'voicemail' just for voicemails, or 'fax' just for faxes. |
| notify_dtype | String | Destination type for notification call. Usually an empty string. |
| notify_dnumber | String | Destination number for a notification call about new messages. Empty string to disable. |
| notify_ltype | String | A login type required for accessing the mailbox from a notification call. A value of 'voicemailbox' will connect to a specific mailbox without requiring a PIN, 'voicemailboxpin' value will connect to a specific mailbox and require a PIN to be entered, and a 'voicemaillogin' value will have the call's recipient enter both a mailbox number and its PIN. |
| dtype | String | The destination type the caller will be directed to if he presses 0 after arriving in the mailbox. The Telebroad system supports over 50 possible destinations. The default value here is "hangup" to just end the call. Other two popular destinations are "callback" to request a call back to the caller's number and "autoattendant" to go back to the IVR. |
| dnumber | String | The destination number the caller will be directed to if he presses 0 after arriving in the mailbox. |
| pager | String | A backup email address (in addition for for the owner's) for sending notifications about new voicemail or fax messages received. |
| pager_attach | Boolean | A "1" value to attach a .wav (or fax PDF) file of the message to the email sent to the backup address ("pager"). A value of "0" not to attach the voicemail. |
| notify_only | Boolean | A "1" value to delete messages after a notification is sent. A value of "0" not to delete after notification. This can help with avoiding duplications when messages are heard both directly from the mailbox and as an attachment. |
| callerid | String | A caller ID applied to notification calls about new messages. The caller ID is withheld if the string in empty. |
| maxmsg | Integer | Maximum number of messages the mailbox is allowed to hold. |
| maxsecs | Integer | Maximum allowable duration of a message in seconds (longer messages will get truncated.) A value of 0 indicates no limit. |
| minsecs | Integer | Minimum allowable duration of a message in seconds (shorter messages will not be saved.) |
| maxgreet | Integer | The maximum allowable greeting length, in seconds, that the owner can record or upload. |
| skipms | Integer | A duration, in milliseconds, that specifies the amount of skipping performed when a user pushed a button to skip forward or backward while playing a message. xxx |
| maxsilence | Integer | A duration, in seconds, of allowed silence before the recording of a voicemail is stopped. |
| silencethreshold | Integer | An audio value (the default is 128) that defines for the system the minimum sound level to consider that the caller is silent. Once the caller is considered silent the system counts until the "maxsilence" value is reached and stops the recording of a voicemail. |
| maxlogins | Integer | The number of allowable login (password entry) attempts before the user is disconnected from the mailbox. The user has to reconnect and try again to gain access to the mailbox. |
| hidefromdir | Boolean | A "1" value will hide the mailbox from the dial-by-name directory. |
| language | String | The language for the interactive voice responses of the mailbox. |
| attach | Boolean | A "1" value to attach a .wav (or fax PDF) file of the message to SMS notification about new messages. |
| transcribe | Boolean | a value of "1" will have voicemail transcribed and delivered as text to the owner's email. The transcription service requires additional fees and setup. |
Example
To change the settings for mailbox 1113501 use the following syntax:
HTTPS method: PUT
Header
webserv.telebroad.com/api/teleconsole/rest/mailbox
Body
{"uniqueid": "16965", "mailbox": "1113501", "description": "Rick Goodwin", "password": "7420", "owner": "13690", "fullname": "", "email": "", "pager": "admin@bigcompany.com", "pager_attach": "1", "notify_only": "0", "play": "newest", "attach": "yes", "saycid": "yes", "sayduration": "no", "review": "yes", "operator": "yes", "envelope": "yes", "nextaftercmd": "yes", "maxmsg": "100", "maxsecs": "300", "minsecs": "3", "maxgreet": "120", "skipms": "3000", "maxsilence": "10", "silencethreshold": "128", "maxlogins": "3", "hidefromdir": "no", "language": "", "timezone": "", "tz": "est5edt", "notify_for": "voicemail", "notify_dtype": "", "notify_dnumber": "", "notify_ltype": "voicemailbox", "notify_email": "owner_wav", "notify_message": "", "dtype": "hangup", "dnumber": "7185555555", "message_sent": "0", "callerid": "", "display": "1113834 Rick Goodwin" }
Responses:
A successful update of an existing mailbox -
{
"error": null,
"result": "true"
}
User does not have the relevant administrator privileges to update the mailbox -
{
"error": null,
"result": null"
}
Wrong mailbox was specified -
{
"error": {
"code": 455,
"message": "Mailbox does not exist"
}
}
The "uniqiueid" is returned if creating a new mailbox -
{
"error": null, {
"result": { "uniqueid": "47858" } }
}