Telebroad REST API Functions and Descriptions

Telebroad's REST API requests on this support portal are grouped according to methods (Delete, Get, Post, Put). 

To help you navigate them more easily and find an API relevant to your needs, this article provide a brief description of each API and group APIs according to the following functions:

Calls Information

  • GET/active/calls - the request returns detailed information about the currently active call performed or received by a user with different segments of the call as it progress through the system (call flow).

  • GET/call/flow  - the request returns a list of call segments in the flow sequence for a call as it moves through the PBX system.

  • GET/call/history - the  request returns a list of all calls made or received for a particular telephone line.

  • GET/my/calls/ringing - the request returns a list of all ringing calls for a user.

  • DELETE/phone/cdrs - the request deletes one or more call detail records for a user's given phone line(s). 

  • GET/phone/cdrs - the request returns a list of call detail records for a for a user's given phone line(s).


  • POST/call/hangup - the request ends a specific call that has been placed using the POST/send/call request.

  • POST/call/pickup - the request lets a user  pick up a call that has been placed using the POST/send/call request.

  • POST/call/redirect - the request redirects a call, that has been placed using the POST/send/call request, to another PBX or external number. 
  • POST/send/call - the request initiates a voice call using a Telebroad account.

  • POST/voicemail/call - the request redirects a call to a user's voicemail box.


  • DELETE/contact - the request deletes one or more of the user's contacts.

  • GET/contact - the request returns a list of personal contacts for a user.

  • GET/people - the request returns a list of company and personal contacts for a user.


  • GET/fax/message - the request returns the file attachment of a particular fax document as an Asci string encoded in Base64 format.

  • DELETE/fax/messages - request will delete one or more fax documents from the user's account.

  • GET/fax/messages -the request returns a list of fax documents received or sent for a particular mailbox.

  • POST/send/fax - the request uses a Telebroad account to send a fax document to a recipient's fax machine or fax enabled VoIP service.


  • GET/allMessages (case sensitive!) - request returns a list of SMS, fax, and voicemail messages received or sent by a user. It essentially combines three separate Get requests into one request.

  • GET/messages/unread - the request returns a count of unread SMS, fax, and voicemail messages plus a count of missed or unanswered calls received or dialled by the user.

  • PUT/messages/read - request marks all, a certain type, or specific user messages as read and seen. It also also operates on the missed/unanswered phn counter of the GET/messages/unread request, reseting it to zero.

PBX Information

  • GET/pbx/logs - the request return a detailed log of PBX call flow records for all calls dialled or received by all users.

  • GET/phone/destinations - the request returns a list of destinations (users) on the company's PBX along with phone lines, extensions, and internal caller IDs.

Phone Functions

  • PUT/phone/dnd - the request activates or deactivates the Do Not Disturb status on a TeleConsole account and any physical phone that is associated with it. When DND status is activated calls will go directly to voicemail.

  • PUT/phone/forwarding - the request enables (or disables) call forwarding of a user's phone line to a specific phone number.

Realtime Push Notifications

  • POST/push/login - the request grants a user with access to realtime push notifications of voicemails, SMS/ messages, Faxes, Live call events and Call history. The response will display subscription and channel information for a the PubNub realtime data stream network notification service.

  • Post/push/logout - the request revokes a user's push notification messages access previously granted with the post/push/login method.


  • DELETE/sms/conversation -the request deletes one or more SMS/MMS conversations from the user's account.

  • GET/sms/conversation - the request returns details about a particular SMS/MMS conversation, displaying all the messages exchanged in the conversation.

  • GET/sms/conversations - the request returns a list of all SMS/MMS conversations for a particular telephone line.

  • GET/sms/lines - the request returns a list of all SMS lines for a user. It is useful for other SMS related requests.

  • POST/send/sms - the request uses a Telebroad account to send an SMS/MMS message to a recipient with a mobile phone, another Telebroad account, or a VoIP line that supports SMS messaging.

TeleConsole Functions

  • PUT/myStatus (case sensitive) - the request sets a user's TeleConsole availability status - specifying both the type and message of the status.

User's Information

  • GET/myProfile (case sensitive)  - the request returns a list of entries about a user's TeleConsole's profile and PBX settings.

    The list is divided into several categories that include the user's main details, pbx and role information, system rights (to see information or change settings), his phone lines, SMS lines, fax lines, voicemail boxes, and fax storage boxes.



  • GET/voicemail  - the request returns a list of voicemail messages for a particular mailbox.

  • DELETE/voicemail/file - the request deletes one or more voicemail messages from the user's account.

  • GET/voicemail/file - the request returns a particular voicemail file an Asci string encoded in Base64 format.

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