Forwarding calls

You can configure your phone so that all incoming calls are forwarded to  another party, refereed to as Static Forwarding. 


You can also forward calls while your phone rings, refereed to as Dynamic Forwarding.


All incoming calls can be forwarded to another party while Do Not Disturb is  enabled on your phone. 


To perform a static forwarding:

  • If multiple lines are configured on your phone, first select the line to forward using Up and Down.
     

  • From the idle screen, press the Forward soft key. 

  • Scroll to select a forwarding type, and then press the Select soft key.

  • The forwarding type options are:

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    • Always - To forward all incoming calls. 

      After selecting this enter a number to forward all future incoming calls to.

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    • No Answer - To forward unanswered incoming calls.

      After selecting this enter a number to forward all unanswered incoming calls to and how many rings to wait before forwarding (one

      ring is approximately six seconds). A value of 2 is recommended.

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    • Busy - To forward calls that arrive when you are already in a call.

      After selecting this enter a number to forward all future incoming calls to when you are already in another call.

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  • Select the Enable soft key to confirm call forwarding.

    A moving arrow appears on the line label to confirm call forwarding is enabled. 

To disable call forwarding: 
  • If multiple lines are configured on your phone, first select the line to forward from the list using Up and Down

  • From the idle screen, press the Forward soft key.

  • Scroll to highlight the forwarding type you want to disable and then press the Select soft key. 

  • Press the Disable soft key.

  • The idle screen returns, the regular icon appears as the line indicator.

To perform a dynamic forwarding:
  •  When your phone rings, press the Forward soft key.

  • Enter a number to forward the incoming call to.
  • Press the Enable soft key.

  • The incoming call is forwarded to the other party.

    This apply only for the specific incoming call - If call forwarding is disabled, all future calls will not be forwarded and forwarding will remain disabled.

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