Call Transfering

Call transferring can be done in one of three ways:

  • Consultative transfer - The party to whom you want to transfer the call  answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.

  • Blind transfer - The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

  • Attended transfer - This is done by setting up a conference. The  parties are automatically connected to each other after you exit the conference.

    See about setting a conference 
    here. 


To perform a c
onsultative transfer

  • During a call, press Transfer or the Trnsfer soft key. The active call will be placed on hold. And a "Transfer to:" message will appear.

  • Place a call to the desired recipient of the call.

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  • After you hear the ring-back sound or after the party answers, press Transfer or the Trnsfer soft key. 

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You can talk privately to the party to which you are transferring the call 
before the transfer is completed to verify they will accept the transfer. 

If you are using a handset, the transfer can be completed by putting the 
handset on the cradle. You can cancel the transfer before the call connects by pressing the Cancel soft key. 


To perform a blind transfer:
  • During a call, press Transfer or the Trnsfer soft key. 

  • Press the Blind soft key. 

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  • Place a call to the desired recipient of the call. 

  • At this point, the call is connected to the number to which you are transferring them.

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