If you have a live operator in your office for assisting clients, dialing "0" will connect a caller to him or her. With traditional PBX systems, the phone number for this operator is fixed and modifying it entails rewiring an extension.
With Telebroad's PBX, you can easily change the number associated with the operator at any time from our powerful web interface. In the event your operator is away, you don't need to have another employee physically sit in his place. Just re-assign the operator extension to the other employee and let him cover for the operator, while keeping with his regular duties.
You can even assign the number to allow regular the operator to work remotely using a Telebroad's softphone.