Intercom Calls Between Handsets

Intercom is a useful feature in an office environment to quickly connect with an operator or a secretary, or to monitor the target extension for status changes on the phone.


Internal intercom calls are made between handsets registered to the same base station. External intercom calls can be made by dialing the Telebroad feature access dial code followed by the number. For more information about using intercom functionality with Telebroad's dial code read this article


The handset can automatically answer an incoming external intercom call and play warning tone only when there is only one handset subscribed and no call in progress on the handset.


To automatically answer an incoming internal intercom call, you need to enable auto intercom feature on the handset. The following configuration types of auto intercom feature are available for selection:


  • On (Beep On): Auto intercom feature is on. The handset will answer an incoming internal intercom call automatically and play a warning tone.

  • On (Beep Off): Auto intercom feature is on. The handset will answer an incoming internal intercom call automatically without a warning tone.

  • Off: Auto intercom feature is off. You need to answer an incoming internal intercom call manually.

To configure auto intercom via the handset:


  • Press  to enter the main menu.

  • Select Settings>Telephony>Auto Intercom.

  • The LCD screen displays three configuration types.

  • Press    or    to highlight the desired configuration type.

  • Press the Change soft key.

The radio box of the selected configuration type is marked.

To place an internal call to one handset via the handset:

 

  • Press    to enter the main menu.

  • Select Intercom.

  • The LCD screen displays all registered handset names and the All HS option.

  • Press    or    to highlight the desired handset name.

  • Press ,  ,    or the OK soft key to dial out to the selected handset.

To place an internal call to all handsets via the handset:

 

  • Press     to enter the main menu.

  • Select Intercom.

  • The LCD screen displays all registered handset names and the All HS option.

  • Press     or    to highlight All HS.

  • Press ,  ,    or  the OK soft key to dial out.

  • All other subscribed handsets will ring simultaneously.

If the auto intercom feature is enabled on the receiving handset(s), the handset will answer the internal call automatically, otherwise it will ring.

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