Productivity Features

Caller ID and Call Screening
All of Telebroad's calling plans and compatible phones include Caller ID information at no additional cost. Caller ID gives users the ability to scre...
Thu, 13 Apr, 2017 at 11:05 AM
Call Blocking and Call Filtering
Call blocking Call blocking is important for any business hoping to deal with the distractions and time waste caused by solicitation and telemarketing c...
Fri, 14 Apr, 2017 at 5:58 AM
Hunt Groups, Queues, and Automatic Call Distribution
These features are primarily used for call centers, either real or virtual, as methods of distributing phone calls between users and agents based on predete...
Sun, 16 Apr, 2017 at 5:06 AM
Call recording
Call recording is a valuable feature for companies needing a reliable method to keep records of important conversations. Recorded calls are kept as audio fi...
Sun, 16 Apr, 2017 at 10:38 AM
Call Monitoring, Call Whisper and Barge in
Call monitoring gives administrators (or authorized users) the ability to listen to and monitor calls. This is a great tool to coach and assist new employee...
Sun, 16 Apr, 2017 at 11:02 AM
Conference Bridge
Conference bridge is a feature that enables companies to hold virtual meetings with multiple participants, going way beyond the normal conferencing capabili...
Tue, 18 Apr, 2017 at 5:32 AM
Repeat Dialing and Contacts/CRM dialing
Manually having to repeatedly dial a number of a client can be very frustrating and time consuming for agents. Telebroad takes the hassle out of this exper...
Tue, 7 Feb, 2017 at 4:55 AM
Click2Call (Click to call)
Click2Call (Click to call) is an outstanding convenient time saving browser plug-in that converts phone numbers on web pagess to clickable links. When...
Tue, 18 Apr, 2017 at 5:33 AM
Microsoft Dynamics CRM Intergation
Telebroad offers a seamless integration solution between Telebroad’s own PBX system and Microsoft’s Dynamics CRM - one of the more popular Customer Re...
Tue, 18 Apr, 2017 at 7:13 AM
Additional Voicemail Mini-Features
Telebroad's voicemail come standard with a several mini-features to increase productivity and ease of use Answer voicemails with text or fax - whe...
Tue, 18 Apr, 2017 at 6:45 AM