Customers features

Multiple Hold Musics
Clients who call your company will be end up at times being put on hold. It is important that during the hold period they don't hear complete silence, a...
Wed, 19 Apr, 2017 at 8:33 AM
Queue Notifications, Call Backs, and Threshold Routing options
Companies with heavy call volumes which constantly see calls being placed on hold need to keep callers engaged in order not to lose them. In addition to sel...
Wed, 19 Apr, 2017 at 9:34 AM
Message Scheduler
Auto-attendant systems are a great time and money savers for companies, but can present clients with reduced personal attention. Telebroad's auto-attend...
Thu, 20 Apr, 2017 at 5:00 AM
Caller-ID Routing
      Caller-ID Routing is an important business feature allowing you to distinguish important clients with expedited service. It let those clients skip th...
Sun, 23 Apr, 2017 at 8:08 AM
Personal numbers with Direct Inward Dialing
Direct Inward Dialing is a technology that provides each employee with a personal phone number without a company having to invest in dedicated physical line...
Mon, 24 Apr, 2017 at 5:45 AM
Holiday and Weekend Mode
During the hours that your office is closed for business you would want to switch off the auto-attendant, as to not waste clients' time with menu select...
Wed, 26 Apr, 2017 at 10:53 AM