FAQ

Default solution folder, feel free to edit or delete it.

What is PBX and How it Can Improve Your Business?
A Private Branch Exchange (PBX) is private telephone network that acts as an internal switch board and provides the workers with both internal and externa...
Tue, 21 Feb, 2017 at 4:38 AM
What is SIP and how does it Apply to your Office Telephone System?
Session Initiation Protocol (SIP) is a communications protocol for controlling voice and video communication sessions . It is most commonly used in Intern...
Tue, 21 Feb, 2017 at 4:51 AM
What is VoIP?
VoIP which is pronounced as “voyp”, (as in voice), stands for Voice Over Internet Protocol. It is an alternative to traditional phone network where voice ...
Tue, 21 Feb, 2017 at 5:09 AM
What is IP Telephony and how is it different than Voice over IP?
While the terms Voice over IP (VoIP) and IP Telephony are used interchangeably, they are actually not the same thing. In fact, VoIP is simply a subset of ...
Wed, 22 Feb, 2017 at 6:06 AM
What is IVR?
IVR stands for Interactive Voice Response. It is a technology that allows computers and humans to interact using, traditionally, telephone dial tones and ...
Wed, 22 Feb, 2017 at 6:16 AM
What is an Auto-Attendant and how is it Different from IVR?
Auto-Attendant is a particular simplified application of IVR technology with the function of a virtual receptionist.  Its main purpose is to greet callers...
Wed, 22 Feb, 2017 at 6:21 AM
What is a SIP Trunk and PBX Trunking?
The term Trunk derives from a structure of a tree where one trunk has many branches that it feeds with nutrients.  Similarly in in telecommunications o...
Wed, 22 Feb, 2017 at 6:27 AM
What is a Cloud Based PBX System and how is it Better than Traditional PBX?
You have probably heard the term cloud (computing) in reference to your computer, smart-phone, or tablet where cloud usually defines online storag...
Wed, 22 Feb, 2017 at 6:33 AM