Call Transfer - Consultative

You transfer a call to another person when his phone rings, or you have the option to talk to the person before the transfer completes. This is called a consultative transfer.


If your phone supports a blind transfer, you can automatically transfer a call without talking to the other person.


Another transfer method, using Telebroad's system features, allows you to transfer a call directly to a voicemail of your choice.

 

To perform a transfer or a consultative transfer: 


  • During a call, from either the Lines or Calls view,  press    .

    The active call is placed on hold.

  • From the dialer, place a call to the person you want to transfer the call to.

  • When you hear the ring-back sound, press    to complete the transfer.

    You can also replace the handset in the cradle to complete a transfer.

  • If you want to talk with the person before the transfer completes,  press   only after the person answers.

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