Listening to Voicemail

Your phone may indicate new voicemail messages by the following:

  •  A message counter in Home view, as shown next. The counter indicates the number of new messages you have.


  • A message counter in the status bar (shown next).  If you have new messages, the Message icon also displays next to the phone line in Lines view, as shown next.



  • A flashing Message Waiting Indicator, located at the top-right of your phone.

  • An audible alert (if your phone is on-hook).

To listen to voicemail messages:


  • Do one of the following:

    • On the status bar, tap the  Messages icon, and tap Message Center.


    • From Home view, tap Messages, and tap Message Center.

  • If multiple lines are configured on your phone, the Line Select screen displays.

    Tap the line that has the message.

  • From the Messages screen, press Connect and follow the prompts.


You can also listen to voicemail using system features dial codes. See more information here.


To temporarily remove the message counter, press the Messages key, and select Message Center (or select Messages soft key from Home view, and select Message Center) and press Clear. After a period of time, usually about an hour or two, the message indicators will display again.


To temporarily remove message indicators, tap the messages icon and tap Message Center (or tap Messages from Home view, and tap Message Center) and tap Clear. After a period of time, usually about an hour or two, the message indicators will appear again.


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