Do Not Disturb

You can use Do Not Disturb to reject incoming calls automatically on the phone. When activated callers will receive a busy message.


When DND feature is activated, the IP phone supports displaying a large DND icon on the idle screen. This needs to be enabled by your system administrator.



DND can be activated as a whole for the entire phone system (called phone mode and is the default option), or for each account separately. The second option is called custom mode and is only available if your system administrator has set it up.


When DND and busy forward are both activated for a specific account, calls to the specific account will be sent to the configured destination number.

 

To activate DND for the entire phone system (phone mode):


  • Press the DND soft key when the phone is idle.

  • An icon    on the idle screen indicates that DND is enabled.



  • Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n" indicates the number of the missed calls) will appear on the LCD screen.



  • When DND and busy forward are activated in this mode, calls will be sent to the configured destination number

To activate DND for a specific account in custom mode:


This mode is available only if your administrator has set up.

 

  • Press the DND soft key when the phone is idle.

    The LCD screen displays a list of accounts on the phone.



  • Press   or    to select the desired account.

  • Press    or    to select On to activate DND for the selected account.

  • Press the Save soft key to accept the change.

  • Incoming calls on the specific line will be rejected automatically, and the LCD screen will prompt "n New Missed Call(s)" ("n" indicates the number of the missed calls).



  • If you want to activate DND for all accounts, you can press the All On soft key.

If you activate DND for the default account, the associated line icon will change to    and the    icon will appear on the status bar.



If you activate DND for the non-default account, only the associated line icon will change to .



If you activate DND for all accounts, all line icons will change to    and the   icon will appear on the status bar.



To deactivate DND in phone mode:


  • Press the DND soft key when the phone is idle.

To deactivate DND in custom mode:


  • Press the DND soft key when the phone is idle.

  • Press    or    to to select the desired account and then press the Enter soft key.

  • Press    or     or the Switch soft key to select Disabled from the DND Status field.

  • Press the Save soft key to accept the change.

  • If you want to deactivate DND for all accounts, press the All Off soft key.

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