Telebroad's PBX system has the flexibility to offer multiple phone numbers that can stand on their own or be seamlessly routed to your main number. The routing is completely automatic and new numbers can be easily generated or removed. With this, certain departments or even agents can be distinguished with their own unique number in addition to their regular office extension.
This is also an excellent analysis tool for tracking ad campaigns popularity and comparing their effectiveness among various media outlets. By listing different phone numbers on outlets, you can determine which media generated the greatest response, adjusting your advertising budget accordingly.
With incoming calls, this is also helpful for agents who don't have to second-guess the reason behind a call and can provide appropriate greeting and information, therefore giving better service and increasing the likelihood of a sale.