Call Forwarding

You can set up your phone to forward incoming calls to another party before your phone rings (static

forwarding), or you can forward a call while your phone rings (dynamic forwarding). 


Your phone will forward calls even if you enable the Do Not Disturb Feature. You can also reject calls from a particular contact (by sending the call to your voice mail system), or divert calls from a particular contact to another party.


To access forwarding options do one of the following:


  • Press    and select Features > Forward.

  • From the idle screen, press the Forward soft key.

Forwarding Calls Statically


You can set up your phone to forward calls to another number before it rings.


To setup static forwarding:


  • From the idle screen, press the Forward soft key.

    The Forwarding Type Select screen displays.



  • Scroll to the forwarding type you want and  press .

    The three options are:

    • Always - to forward all incoming calls.

    • No Answer - to forward all unanswered incoming calls.

    • Busy - to forward calls that arrive when you are already in a call.

  • Do one of the following:

    • If you selected Always, the Call Forward Always screen displays.

      Enter a number to forward all incoming calls to.



    • If you selected No Answer, the Call Forward No Answer screen displays.

      Do the following (use the Next and Prev soft keys to move between fields):

      • In the Contact field, enter a number to forward all unanswered incoming calls to.

      • In the Forward After Rings field, enter how many rings to wait before forwarding the call (one ring is approximately six seconds).

    • If you selected Busy, the Call Forward Busy screen displays.

      Enter a number to forward all future incoming calls to when you are already in another call.



  • Press the Enable soft key.

If you selected the forwarding type Always, a moving arrow displays on the idle screen next to the directory number.


To disable static call forwarding:

  • From the idle screen, press the Forward soft key.

    The Forwarding Type Select screen displays, showing the forwarding type that is enabled.

  • In the example shown here, the forwarding type “Always” is enabled.



  • Scroll to the forwarding type you want to change and  press   .

  • A screen displays showing the details of the forwarding type you want to disable.



  • To turn off call forwarding, press the Disable soft key.

Forwarding Calls Dynamically


You can manually forward a call to another number while your phone rings.


To forward an incoming call dynamically to another extension:


  • While your phone rings, press the Forward soft key.

  • The Call Forwarding screen displays.



  • Enter the number to forward the incoming call to.

    Your phone displays the last number you forwarded calls to (either statically or dynamically). If you previously set a forwarding number and want to enter a new one, use the << soft key to delete the number.

  • Press the Forward soft key.

The incoming call is forwarded to the other party. If call forwarding is disabled, all future calls will not be forwarded and forwarding will remain disabled.

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