Conference Call

You can use the CP960 IP phone to create a conference using the phone’s local conference and network conference. The later gives you the option to to conduct a conference with multiple participants, compared to only five with the local conference. A Network conference URL needs to be setup in advance using the web user interface. Speak to your phone system administrator about this and about using a network conference if the local conference is not sufficient for you.


Local Conference

The CP960 IP phone supports up to five parties (including yourself) in a conference call.

There are three ways to create a conference:


  • Initiating a conference by dialing multiple numbers.

  • Initiating a conference by inviting participants.

  • Merging multiple calls into a conference.

If you connect a mobile phone and PC to your IP phone, you can also create a hybrid UC conference.

The following figure shows what the touch screen looks like in a five-way conference call:



Initiating a Conference by Dialing Multiple Numbers

To initiate a conference by dialing multiple contacts:

  • Tap  .

  • Tap Call multiple members? Click here >>.

  • Enter the number of the first party then tap Add members or select a contact from Directory or History.

  • The avatar of the first party appears on the top of touch screen. You can tap the avatar to cancel the addition.

  • Repeat the step 3 until you add all intended parties.

  • Tap    to call all intended parties at the same time.

  The value under the    icon indicates the number of parties you have added and the maximum number of the parties you can add. For example,    indicates you can add up to 4 parties and you have already added 1 party.


The conference is set up after the intended parties answer the call.


To initiate a conference by inviting participants:

  1. Place a call to the first party.

  2. When the first party answers the call, tap Invite.

  3. Do one of the following:

    • Enter the number of the second party, and then tap Invite.

    • Tap    and tap a desired contact to dial out.

    • Tap    and tap the desired history record to dial out.

  4. Repeat the step above until you add all intended parties.

  5. Tap Call multiple members? Click here >>.

    Enter the number of the first party then tap Add members or select a contact from Directory or History.

    Repeat the step above until you add all intended parties.

    Tap    to call all intended parties at the same time.

To merge multiple calls into a conference call:

  • Tap Merge calls.

  • The calls are merged into a conference call.

Creating a Hybrid UC Conference

You can merge the calls on you IP phone, the PC and connected mobile phone into to a hybrid

UC conference. There are many ways to create a hybrid UC conference, the following shows an

example.


To create a hybrid UC conference:


  • Make sure you have connected a mobile phone to your IP phone.

  • Make sure you have an active PC audio.

  • Tap Invite.

  • Do the following to place a mobile call over Bluetooth on the IP phone.

    • Enter the desired number.

    • Tap Invite.

    • Tap the connected mobile phone in the pop-up dialog box.

  • Tap Invite.

  • Do the following to place an IP call.

    • Enter the desired number.

    • Tap Invite.

    • Tap the registered account.

  • The hybrid UC conference is created.

Managing the Conference

During the conference call, you can do the following:

  • Tap More>Hold to place the conference call on hold.

  • Tap More>NewCall to place a new call.

  • Tap More>Split to split the conference call into individual calls on hold.

  • Tap DND to enable or disable the DND mode.

  • Tap Mute to mute the conference call, all other participants can hear each other, but they cannot hear you.

  • Tap EndCall to drop the conference call.

  • Tap the avatar of desired participant, the touch screen displays as following:



    This allows you to do the following:

    • Tap Far Mute to mute the participant. The muted participant can hear everyone, but no one can hear the muted participant.

    • Tap Remove to remove the participant from the conference.

    • Tap Split to split the participant from the conference.

    • Tap Hold/Resume to hold/resume the participant.

    • Tap Detail to view the participant information.

    • Tap    to return to the conference screen.

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