Telebroad's telephony service and recommended phones include caller ID information at no additional cost. Caller ID gives users the ability to screen callers based on their name and number increasing productivity by avoiding undesired calls or giving priority to important clients. 


Since caller ID can be blocked on the caller's side (resulting in an unknown or blank caller ID information), Telebroad also offer the additional feature of requesting callers to announce their personal details. Those details will then be played to a user and give him the choice to take the call, reject it, or forward it to a voice mail. 


Additional benefit of the features are that they allow users to offer professional greetings to clients and help them redirect calls to other users or departments.