Call Forwarding

There are two types of call forwarding: 

  1. You can forward any incoming call to another person while your phone rings by pressing Forward soft key, entering the forwarding number, and pressing Forward again.

  2. You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is enabled. 

To forward all calls to another number:

  • Do one of the following:

    • From Home view, press the Forward soft key.

    • From Home view select Settings and then Features > Forward.

    • If your phone is idle, press Forward from Lines view.

  • If your phone is set up with multiple lines, select the line to apply forwarding to.

  • From the Forwarding Type screen select:

    • Always - To forward all incoming calls.

    • No Answer - To forward all unanswered incoming calls.

    • Busy - To forward calls that arrive when you’re already in a call.

  • Enter the forwarding number, and select Enable.

    If you selected the No Answer option, you can enter the number of rings before your phone forwards the call. A value of 2 is recommended.

  • The forwarding number you chose displays in the status bar, as shown next. In this example, the line is forwarded to 2340.


If a phone line is idle, Lines view displays the forwarding icon next to the phone line, as shown next.


To disable call forwarding:

  • From Home view, select press the Forward soft key.

  • If your phone is set up with multiple lines, select the line to disable forwarding for.

  • From the Forwarding Type screen, select the forwarding type to Disable.
You can also enable or disable call forwarding by using dial code system features. Read more about it here.  

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