Select on the bottom-left corner of the screen to access the TeleConsole settings. You will see all the settings on one screen but if you have sized down the window you can use the tabs on the left (Calls, Messages, Faxes, Voicemails, Sound & Devices) for faster access between the five settings categories.
Active Phone Line - if you have more than one phone line associated with your TeleConsole account click the drop-down menu and select the one to use for outgoing calls.
Default SMS Number - if you have more than one business SMS number associated with your TeleConsole account select the default one to send SMS/MMS messages from (all your SMS numbers will be available for selection regardless of the active or inactive SMS text channels in the next setting.)
You can change this to another number of the fly from the From: drop-down menu when you send a new message.
SMS Text Channels - if you have multiple business SMS numbers (also referred to as channels) associated with your TeleConsole account click MANAGE PHONE NUMBERS and toggle the ones you wish to listen to.
Once again, the selection here also affects the conversations you will see on the messages screen! If you switch off all the channels you will not see any prior messages. If you toggle on one channel you will only see the conversations previously received on it.
Default Fax Number - select the default caller ID where a new fax will be sent from.
You can also change this to another number when you send a new fax by clicking the From: drop-down menu.
eFax Channels - if you have multiple fax numbers (also referred to as channels) associated with your TeleConsole account click MANAGE FAX ACCOUNTS and toggle the ones your wish to listen to.
Voicemail Channels - if you have multiple voicemail boxes (also referred to as channels) associated with your TeleConsole account click MANAGE VOICEMAILS and toggle the ones your wish to listen to.
Once again, the selection here also affects what you will see on the voicemail screen! If you switch off all the channels you will also not see any prior voicemail messages. If you toggle on one channel you will only see the voicemails received on it.
Sound & Devices
Four drop-down menus are available here for selecting input/output devices for making or accepting calls - Microphone, Speaker / Headset, Secondary Ringer, and a Video Camera. A grayed out drop-down menu indicates that the particular input/output method is not available or is not configured properly.
The choices are automatically configured with the system's Default input/output device as they appear under your Windows settings. You only need to change them if you want to use a different input/output device.
The Secondary Ringer defines another sound output device where ringing sound will be played for incoming calls. If, for example, you have your incoming calls set up to ring on headsets, you may not hear the ringing if you don't have them on. In this case you will want to define the Secondary Ringer to be your PC speakers.
You can also change these selections (except for the Secondary Ringer) under the Sound & Devices Quick Menu available at the top-right corner of all screens.
You can click to test any of the devices. Click to stop the test.