Basic and Advnced Call Forwarding
With Call Forwarding you can route your office calls to a designated number, receiving calls even when away from your desk. You can forward calls to external numbers or internal extensions. Call forwarding is also handy with mobile devices – if you are in an area with bad reception you can temporarily forward your calls to a landline.
Basic call forwarding (to one number) can be enabled directly from any version of the TeleConsole or from your desk phone. For the latter, you can use either the phone's own forwarding function or a dial code.
More advanced call forwarding options are available in the Admin Center. You can forward calls to multiple numbers in a sequence or have several numbers ring at once. You can also forward calls only from specific contacts or forward calls automatically to your voicemail (which, in turn, can be emailed to you with Telebroad's Voicemail to Email feature).
Learn how to configure and use all these (including basic forwarding) here.
Scheduled Call Forwarding
Scheduled Call Forwarding assumes some users would need to forward calls only during certain times. Scheduled forwarding saves them the hassle of having to enable and disable forwarding on a regular basis.
A common example would be a user who accepts calls on his office phone between 9:00 AM-5:00 PM (without forwarding enabled.) Between 5:01 PM and 9:30 PM, he would have scheduled forwarding route calls to his mobile phone. And from 9:31 PM-8:59 AM, he would have scheduled forwarding route calls to his office voicemail, as not to be disturbed.
Scheduled Forwarding is configured on the Admin Center and is explained here.