If you are expecting to be away from your office phone we offer several methods to access to your voicemail remotely:
- TeleConsole mobile apps: This is the easiest and most obvious method. Just install the Android or iOS versions of the TeleConsole on your mobile device to get direct access to your voicemail messages(as well as SMS/MMS and eFaxes).
- Running the TeleConsole from a browser: If you prefer not to install the TeleConsole mobile apps you can still run the TeleConsole from a web browser on your mobile device or a trusted deskop computer.
The URL to access the web version of the TeleConsole is app.telebroad.com/.
If you are trying to access your account from a mobile browser you may see a message saying you you are using the wrong operating system. Simply go to the browser's menu and select Desktop Site (or a similar option). Refresh the page and you will be able to sign in to your account. - Dialing an access code: You can access your voicemails from any telephone by dialing an access code, as explained here. The access code is tested with the telephones we sell and support. If your phone is not supported or if you need some special access (such as for bypassing your IVR) we can usually set up a different code for you.
- By Voicemail-to-email or a call notification: You can have the system email you MP3 attachments of new voicemails or call a number of your choice to inform you about voicemails with an option to listen to them.
You need to access the Admin Center to manage voicemail notifications as explained here.
(Note that the notification settings on the iOS/Android versions of the TeleConole let you select what notification will appear on your mobile device. It has nothing to do with voicemail notifications.) - R.E.S.T API Requests: If you are an advanced user or want to get more system information about voicemails you can use two related API requests – GET/voicemail and GET/voicemail/file.