Inbound Caller ID and Call Screening

Telebroad's calling plans and compatible phones include an Inbound Caller ID information at no additional cost. Caller ID gives users the ability to screen callers based on their name and number, increasing productivity by avoiding undesired calls or giving priority to important clients.

Telebroad even offers a function that can provide caller-ID information when a call is originating from a toll-free number even if the caller has hidden his caller-ID.

Since caller ID can be blocked on the caller's side for non toll-free numbers (resulting in an "unknown" or blank caller ID), Telebroad also offer a Call Screening feature which requires a caller to announce his name before being connected with an agent. The caller's name is played to the agent to give him the choice to take the call, reject it, or forward it to a voicemail.

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