By default, the Caller-ID on your outbound calls matches the phone number it is originating from. However, you can easily select from a variety of available Caller IDs, managed by your administrator, to attach to that number.
This is an ideal solution for call centers serving multiple products or just as a way to distinguish certain departments without having to invest in actual phone lines. Whatever Caller ID is selected as your business identity, it can be set from anywhere in the world for users or agents who frequently travel.