- Anonymous Calling Usage and Considerations
- Additional Anonymous Calling Options
- Configuring and Making Anonymous Calls ---
- Rejecting Anonymous Calls ---
Anonymous Calling Usage and Considerations
You can use the anonymous call feature on your Yealink phone to continuously block your caller ID and name from appearing to the recipient.
Anonymous calling is useful when you don't want to give out your name and number to people you don't trust. But you should otherwise, use it only when necessary and at other times consider disabling it. This is because anonymous calls are more likely to get rejected by recipients and may also cause your number to be wrongly labeled as a source of spam (you can learn more about spam labeling here.)
Additional Anonymous Calling Options
Another way to make anonymous calls is to select the Blocked caller ID in the TeleConsole's mobile general settings (see Android or iOS versions) or directly on the calling screen of the desktop/web versions.
If you want to make anonymous calls on a per-call basis use the *67 Private Caller ID dial code.
Configuring and Making Anonymous Calls
Anonymous calling is configured for each line separately. Once enabled, all outbound calls for the configured line will be anonymous until the feature is disabled.
Configuring Anonymous Calling
You can configure anonymous calling from the phone or from the web user interface.
Anonymous calling is configurable on a per-line basis.
To configure anonymous calling from the phone:
- Access the Control Center by swiping down from the top of the screen or by tapping
on the bottom of the idle screen. - Select Features>Anonymous Call (on the CP965 tap Settings first.)
- Tap the desired line.
- Enable Local Anonymous.
- Tap
.
To configure anonymous calling from the web user interface:
- Access the web user interface as explained here.
- Select Account>Basic.
- Select the desired account from the Account field.
- Select On from the Local Anonymous field.
- Click Confirm to accept the change.
Repeat the same steps but select Disabled (from the phone) or Off (from the web user interface) to disable the feature.
Placing an Anonymous Call
Use the specific line(s) you configured above to place an anonymous call to another phone. The screen of the other phone prompts an incoming call from an anonymous/blocked/unknown number.
If the recipient has enables an anonymous call rejection feature (see next) on his phone, you may be prompted that he does not accept calls from an anonymous number.
Rejecting Anonymous Calls
The anonymous call rejection feature on your phone automatically rejects incoming calls from callers who deliberately hide their caller ID information. Anonymous call rejection is configurable on a per-line basis.
When active, your phone will not ring and you will not be notified about attempted anonymous calls. The caller may see a notice that anonymous calls are not allowed with your number on his phone or calling app.
Additional features to block unwanted calls and spam text messages are available from the TeleConsole and the Admin Portal. See more information here.
Configuring Anonymous Calling
You can configure anonymous calling from the phone or from the web user interface.
To configure anonymous call rejection from the phone:
- Access the Control Center by swiping down from the top of the screen or by tapping
on the bottom of the idle screen. - Select Features>Anonymous Call (on the CP965 tap Settings first.)
- Select the desired line.
- Enable Local Anonymous Rejection.
- Tap
.
To configure anonymous call rejection from the web user interface:
- Access the web user interface as explained here.
- Select Account>Basic.
- Select the desired account from the Account field.
- Select On from the Local Anonymous Rejection field.
- Click Confirm to accept the change.
Repeat the same steps but select Disabled (from the phone) or Off (from the web interface) to disable the feature.