You can create a conference call on the W52P phone using either a local conference function or a network conference function. The later lets you exceed the phone's three participants limit.
A Network conference URL needs to be setup in advance using the web user interface. Speak to your phone system administrator about this and about using a network conference if the local conference is not sufficient for you.
Local Conference
You can create a conference with two other parties by dialing them or you can create a conference between an active call and a call on hold.
To set up a local conference call by dialing the other parties via the handset:
- Place a call to the first party.
- Press the Options soft key, and then select Conference.
- Do one of the following:
- Enter the number of the second party or select the handset you want to add to the conference.
- Press , , , or the Conf. soft key to dial out.
- Press the Directory soft key and then select the desired contact.
- Press , , , or the Call soft key.
- Enter the number of the second party or select the handset you want to add to the conference.
- If both the office number and the mobile number of the contact are stored, select the desired number and then press , , , or the OK soft key to dial out.
- When the second party answers the call, you can consult with him or her before adding the call to the conference.
- Press the Conf. soft key again to join the two calls in the conference.
To join two calls in a conference via the handset:
- Place two calls on the handset.
- Select the desired call and make sure the call is active.
- Press the Options soft key, and then select Conference.
- Two calls are joined in the conference.
- To drop the conference call press or the End soft key.
Network Conference
If your system administrator has set a network conference feature on your phone, you can initiate a conference with multiple parties.
After the conference is in progress, any party can invite another party into the conference call, place himself/herself on hold, or end his/her participation in the conference.
To set up a network conference call via the handset:
- Place a call to the first party.
- Press the Options soft key, and then select Conference.
- Do one of the following:
- Enter the number of the second party or select the handset you want to add to the conference.
Press , , , or the Conf. soft key to dial out. - Press the Directory soft key, and then select the desired contact.
Press , , , or the Conf. soft key to dial out.
If both the office number and the mobile number of the contact are stored, select the desired number and then press , , , or the OK soft key to dial out.
- Enter the number of the second party or select the handset you want to add to the conference.
- When the second party answers the call, you can consult with him or her before adding the call to the conference.
- Press the Conf. soft key again to add the new party to the conference.
- Repeat the previous four steps until you add all intended parties.
To invite another party into an active conference call via the handset:
- (This is available to any party in the conference.)
- Press the New Call soft key.
- Enter the desired number using the keypad.
- Press , , or to dial out.
- When the new party answers the call, press the Options soft key, and then select Conference.
- The new party is joined to the conference call.
To place the active conference call on hold via the handset:
- Any party in the conference call can press the Options soft key, and then select Hold.
- The party will only place himself/herself on hold. Other parties can continue the conference call normally.
- The conference call will only be held when all parties in the conference call place themselves on hold.
To end the conference call on the IP phone via the handset:
- If you are the conference initiator you can press or the End soft key. This will end the conference for all participants.
- If any other party in the conference ends the call, the remaining parties stay connected.