When you place a call on hold, the held party may hear either a ringing tone or music as determined by either your phone system administrator or your TeleConsole's phone setting "While call ring play the caller" option.
To place a call on hold:
- To put an active call on hold, press or the Hold softkey.
- A series of beeps or music on hold plays for the caller to indicate that the call is on hold.
Resuming a Call:
- To resume a call, press again or the Resume softkey.
- You can also press the flashing red line button for the call if the feature has been configured.