Poly VVX 401/411– Conference Calling

• How Conference Calling Work on the Poly VVX 401/411?
• Setting Up Conference Calls – ---
  
  • By Calling the Participants
  • By Joining Existing Calls
• Holding and Resuming Conference Calls
• Ending a Conference Call
• Splitting a Conference Call
• Managing Conference Call Participants

How Conference Calling Work on the Poly VVX 401/411?

By default, you can set up a conference call with two other people. Depending on the system configuration, it may be possible to add additional participants to the call.

You can hold and resume a conference call and also split it – end the conference and place the people you were talking with on hold.

The conference management feature allows you can mute, hold, and remove conference participants.

Setting Up Conference Calls

There are two ways to set up a conference – by calling participants or by joining two existing calls.

To set up a conference by calling participants:

• Call the first person.
  
  
• From the Lines or Calls view, press More and then the Confrnc soft key. The active call is held.
  
  
• Using the Dialer, call the second person.
  
  
• When the second person answers, press More and then Confrnc soft key to join everyone in a conference.
  
  The "Active: Conference" screen displays.
  
  

To set up a conference by joining existing calls:

• If your phone has an active call and one held call, on the same or a different line, press More and then Join soft key from either Lines or Calls view.
   
• The conference call takes place on the line from which you handled the last active call.

Holding and Resuming Conference Calls

When you place a conference call on hold, you place the other two people in the call on hold. No one in a held conference call can hear each other. To hold just one person, use Managing Conference Call Participants instead.

To place a conference call on hold:

• From the Lines or Calls view, press the Hold soft key.
  
  
• If you’re in Calls view, be sure to highlight the conference first.

The following example shows a held conference in Calls view:

To resume a held conference call:

From the Lines or Calls view, press the resume Resume soft key.

Ending Conference Calls

To end a conference, and your connection to the other people, press the End Call soft key.

By default, when you press End Call, the other two people remain connected. However, your system administrator may have set up your phone so that all connections end.

Splitting Conference Calls into Two Held Calls

When you split a conference, you end the conference and place the other two people on hold. You can split an active or held conference call.

To split a conference call,  from either Lines or Calls view, press the Split soft key.

Managing Conference Call Participants

With the conference management feature you can mute participants, put them on hold, remove them from the conference, or list information about them.

To manage a person in a conference call:

• Set up an active conference call.
  
  
• From Active Call, Lines, or Calls view, press the Manage soft key.
  
  If you’re in Calls view, be sure to highlight the conference first.
  
  The following example shows the screens that display when you manage a conference.
  
  
  
  
•  Use the Up and Down arrow keys to highlight the person you want to manage.
  
  
• Do one of the following:
  
  
  •  Press the Far Mute soft key to mute the person. The muted person can hear everyone, but no one can hear the muted person.
    
    
  •  Press the Hold soft key to hold the person. The held person can’t hear anyone, and no one can hear the held person.
    
    
  •  Press the Remove soft key to remove the person from the conference. If there are only two participants (in addition to yourself), this ends the conference call and creates an active call between you and the person still in the call.
    
    
  •  Press the Info soft key to display information about the participant including his name, number, and call details indicating if the call is muted, held, or video-enabled.
    
    You can navigate through the information popup using the Up and Down arrow keys.
    
    
    
    
  •  Press the Back soft key to exit the conference management function.