For CP960 replacements please refer to the user guides for the Yealink CP925/965.
Do Not Disturb
You can use the Do Not Disturb feature to reject incoming calls automatically when you do not want to be interrupted. Calls received while DND is enabled will be logged in the Missed Calls list (a prompt message will display only if Missed Call Log for the line is enabled.)
To enable DND via the phone user interface, do one of the following:
- Swipe down from the top of the screen to access the Quick Settings menu and toggle DND on.
- Tap Settings from the Home screen.
Tap DND from the Features block.
Turn on DND Enable and tap
to accept the change. - Tap DND during a call.
When DND is enabled, the IP phone prompts “DND mode is enabled” and 
appears on the status bar.
Incoming calls will be rejected automatically and "n New Missed Call(s)" ("n" indicates the number of missed calls. e.g., 1 New Missed Call(s)) will appear on the touch screen.
To disable DND via the phone user interface, do one of the following:
- Tap Exit DND mode from the idle screen.
- Swipe down from the top of the screen to access the Quick Settings menu and toggle DND off.
- Tap Settings from the Home screen.
Tap DND from the Features block.
Turn off DND Enable and tap
to accept the change.
Authorized Numbers Configuration
DND is configurable via the web user interface at the path Features>Forward & DND.
Here you can list authorized numbers that the phone will accept calls from even when DND is enabled.
To configure the DND authorized numbers via web user interface:
- Click on Features>Forward & DND.
- Select Enabled from the drop-down DND Emergency option.
- Enter the numbers in the DND Authorized Numbers field.
For multiple numbers, enter a comma between every two numbers.
- Click Confirm to accept the change.
When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field.
Silent Mode
Silent mode is another option you can use to ignore calls when you don't want to be disturbed.
When silent mode is enabled, the phone doesn't ring when receiving an incoming call, but still displays the incoming call information.
Note that while the mode is enabled, the phone also does not produce any key, touch, or notification sounds.
To enable silent mode do one of the following:
- Tap Settings from the Home screen and navigate to Basic Settings>Sound.
Turn on Silent Mode and then tap . - Long tap the left Volume touch key (labeled
) to decrease the ringer volume to the minimum. - Swipe down from the top of the screen and toggle Silent on.