You can create a conference with up to two other parties using the phone’s local conference feature. To quickly set up a conference, you can use the Join soft key to create a conference between an active call and a call on hold.
After you set up a conference, you can hold the conference call (more information here) , split the conference call into individual calls on hold, or end the conference call (and your connection to the conference call participants).
Setting Up Conferences
You can set up a conference in one of two ways:
- Using the Confrnc soft key.
- Using the Join soft key, if you have an active call and a call on hold.
Setting Up a Conference Using the Conference Soft Key
To set up a conference using the Conference soft key:
- Call the first party.
- Press the Confrnc soft key. The active call is placed on hold.
If configured for single key-press conferences, the conference participant hears the dial tone and ringback when the conference host places the call to the new party. - Enter the number of the second party, and then press the Send soft key.
- When the second party answers, press the Confrnc soft key to join all parties in the conference.
If configured for single key-press conferences, you do not have to press the Confrnc soft key again. - The Active:Conference screen displays:
Setting Up a Conference with an Active Call and a Call on Hold
If you are currently in an active call, and you have another call on hold, you can create a conference call between the active call, the call on hold, and yourself, by pressing the Join soft key.
To set up a conference call with an active call and a call on hold:
- If you have an active call and a call on hold, press the Join soft key.
- The Active:Conference screen displays:
- A conference is created with the active call, the call on hold, and yourself.
Holding and Resuming Conferences
When you place a conference call on hold, you place all other conference participants on hold.
To place a conference call on hold:
From the Active:Conference screen, press the Hold soft key.
The Hold:Conference screen displays:
The other parties in the conference call are put on hold.
From the Hold:Conference screen, you can do the following:
- To resume the conference call, press the Resume soft key. The Active:Conference screen will display again.
- To place a call to a new party, press the New Call soft key. The conference remains on hold, and the new call becomes the active call.
- To end the conference call and split the conference into two separate calls on hold, press the Split soft key.
Splitting Conferences
When a conference has been established, a Split soft key is available. When you split a conference, you end the conference and put all parties on hold.
To split a conference:
- From the Active:Conference screen, press the Split soft key.
- The conference ends, and all calls are split into individual calls and put on hold.
Ending Conferences
You can end a conference, and your connection to the other parties, by pressing the End Call soft key. When you use the End Call soft key the other parties remain connected.
To end a conference:
- From the Active:Conference screen, press the End Call soft key.
- The two other parties remain connected.