Yealink W59R – Call Transfer (Blind, Attended, and Semi-Attended)

You can transfer an external incoming call to another party in one of the following ways:

• Blind Transfer — transfer a call directly to another party without consulting or waiting for a ring-back tone.
  
  
• Semi-Attended Transfer — transfer a call when receiving the ring-back.
  
  
• Attended Transfer — transfer a call with prior consulting.

  Internal incoming call cannot be transferred.

Another transfer method, using Telebroad's system features, allows you to transfer a call directly to a voicemail of your choice.

To transfer a call:

• Do one of the following:
  
  
  • Press the Options soft key during a call, and then select Transfer.
    
    
  • Press TRAN key.
    
    
• Enter the number of the intended recipient and press     or   to dial out.
  
  
• Do one of the following:
  
  
  • Blind transfer: Press TRAN or the Transfer soft key to complete the transfer.
    
    
  • Semi-attended transfer: When you hear the ring-back tone, press the TRAN key or Transfer soft key to finish the transfer.
    
    
  •  An attended (consultative) transfer: After the contact answers the call, press the TRAN key or Transfer soft key to finish transfer.