All Poly phone models support two options for making a call transfer. Consultive transfer - allows you to talk to the intended receiver of the call to see that he wishes to accept it. Blind transfer - make the transfer without consulting the intended receiver.
Another handy option is a system feature that allows you to transfer a caller directly to a colleague’s voicemail where he can leave his details and inquiry.
To perform a transfer to voicemail:
- During a call press the Transfer button or soft key on your phone.
- press 8 on the dial pad followed by the extension of the intended recipient.
- Press the button or soft key that completes a transfer on your phone (see relevant call transfer article for your phone model.)