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Profile - Password, DND, and Documents

To access and modify your profile tap    on the top-left corner. The button is available from any TeleConsole screen.

If you changed your profile picture, the picture you selected will appear in place of the icon. 

To change your profile picture (avatar), tap    (or your existing image) to the left of your name and select a new image from your device.

Tap Log Out at the bottom to exit your account.

Do Not Disturb

Toggle Do Not Disturb on if you temporarily can't be bothered to answer calls. 

When activated, your TeleConsole calls on all the lines associated with your account will go directly to voicemail. 

Also, fellow agents from your company will see Do Not Disturb next to your name in their contacts, advising them not to initiate calls with you.

Note that this has no effect on calls to your mobile number. It only stops calls to your TeleConsole number. Do Not Disturb for your iPhone calls need to be set up separately from either the iOS settings or Control Center.

The reverse is also true. Enabling Do Not Disturb for your mobile phone from the iOS settings or Control Center has no effect on calls to your TeleConsole account.

Edit Profile Screen

Tap the Edit Profile button to change your name, email, or password. Tap Update to save any changes you made or Cancel to discard them.

The fields here are rather self-explanatory. 

When changing your password you must re-enter it in the Verify field to avoid typos.

  If you change your email and you use your email as your user name when signing in, you would need to contact us to set you up with a new login password.


Tapping the Documents button will take you to a screen where you can see all the files associated with your account. 

In addition to message documents, there is also a Logs folder containing records about the ongoing operation of the mobile Teleconsole app. 

The advantage of examining messages from here is that they are grouped by types. So, for example, you can focus only on your voicemails or faxes. 

If you tap any message file it will open in a separate screen. Tap the    at the bottom of the window to play or pause the message.

The interface here lacks the option to call, text, or fax the person who left the message. However, it provides file sharing capabilities. 

Tap    (share) on a message to open a window with various file sharing options.

You can share to any other iOS users with AirDrop technology by tapping on their name or icon.The screen also provides options to save, print, or copy the file as well as other sharing options such as email or message. The latter depends on your iOS setup and installed apps.

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