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Poly SoundStaion 6000 (Discontinued) – Hold and Resume

You can place up to eight calls on hold on your phone. You can hold and resume regular calls or conference calls. When you place a call on hold, the held party may hear either a ringing tone or music as determined by either your phone system administrator or your TeleConsole's phone setting "While call ring play the caller" option.

Holding Regular Calls

To place a regular call on hold:

During a call, press the Hold soft key. The console LEDs flash red to indicate that a call is on hold.

The following screen shows Jane Smith on hold. The Resume soft key now displays on the screen.

To resume a call on hold:

While a call is on hold, press the Resume soft key.

Holding and Resuming Conferences

When you place a conference call on hold, you place all other conference participants on hold.

To place a conference call on hold:

From the Active:Conference screen, press the Hold soft key.

The Hold:Conference screen displays. The other parties in the conference call are put on hold.

  • From the Hold:Conference screen, you can do the following:

    • To resume the conference call, press the Resume soft key.

      The Active:Conference screen will display again.

    • To place a call to a new party, press the New Call soft key.

      The conference remains on hold, and the new call becomes the active call.

    • To end the conference call and split the conference into separate calls on hold, press the Split soft key.

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