- Page Groups Settings and Recipients
- Calling Page Groups
Select any page group or create a new one to show its settings and recipient screen. On the top-right you can use the arrows to select the next or previous group without having to go back to the page group list.
Name/Description: Self-explanatory. The description is optional.
Request telephones to auto-answer: When toggled on, and if supported on the receiving telephones, the paging call will be answered automatically with the speakerphone enabled. Otherwise, the recipient will get a regular call that they have to pick up.
If there is a mix of phones that support auto-answer and phones that don't, all phones will ring. The phones that support auto-answer will answer automatically, allowing the caller to start talking. The other phones will continue to ring until someone answers manually or the call goes to voicemail.
Play beep to caller: Toggle this on to have the caller who initiated the page call notified with a beep that one or more recipients have answered and he can start speaking.
Allow destinations to talk: Toggle this on to enable bi-directional communication and allow users to talk with the caller and with each other.
Allow destinations to forward calls: Toggle on to let call recipients forward the group call to other users. Routing conflicts can arise if users forward calls to other users in the group, so it is recommended to keep this disabled if possible.
Page Group Recipients
You can edit ( ) or delete () existing recipients in the group or select Add Recipients to add new ones.
When editing or adding a recipient you can select from two types of destinations – Voice features (internal users) or External destinations.
Phone: This allows you to add a phone system user to the page group by selecting an internal phone line.
Forward to number: Enter a regular ten-digit phone number here to add an external recipient to the page group.
Number at peer: In TeleCommunication, a peer is a communication point like a device, server, or a network that can make or receive calls. Peer-to-peer is direct communication between two such points without the assistance of a third server. This protocol allows you to dial internal phone lines on external phone systems even if they don't have a DID numbers.
To add a peer as a page group recipient you need to provide the Number at peer (phone line) and select a Peer (server or network) from the drop-down list.
SIP URI: URI stands for Uniform Resource Identifier (and is similar to the more commonly known URL acronym). It is a way for you to add an external recipient to the group based on his SIP IP and user name. The format to use is similar to an email address username@domain or username@ip address.
Calling Page Groups
While you can dial 333 to use the Group Intercom feature, there isn't a specific Telebroad dial code for page groups.
Instead, to call a page group you need to add it as a destination to an extension, an IVR menu intended for phone system users, or any other Admin Center routing feature.
Assigning a Page Group to an Extension
For an extension, select Page Group (found under Voice Features) in the Route to field under the Routing and Forwarding settings. Select the page group you want to assign to the extension in the Destination field and SAVE your changes.
To make an announcement to the page group any user on the phone system just needs to dial the extension.
Assigning a Page Group to an IVR Menu
For an IVR menu, select Page Group (found under Voice Features) in any of the available keys under the Key Press Options settings. Select the page group you want to assign to the extension in the Destination field and SAVE your changes.
To make an announcement to the page group any user on the phone system just needs to dial the IVR menu and press the key for the group.