Telebroad system features only work if you have an active Telebroad account! If you don't have one, please contact us to get you started with one of our service plans. Otherwise please contact Poly support or your current business communication provider for assistance.
You can listen to and manage your voicemails even when away from your desk.
For safety reasons, before using this feature you will need to set up a voicemail Personal Identification Number that will prevent unauthorized use.
The PIN can be set up or changed from the Admin Center Voicemail Settings. You can also dial *1 or dial your phone line or extension on your desk phone and select mailbox options by pressing 0 and then selecting 5 (see more information here.)
To access your voicemails remotely:
- Dial your full phone number from any location away from your desk phone.
- Wait for the voicemail prompt and dial 280.
- If requested, enter your mailbox PIN.
- Follow the voice prompts to listen and manage your mailbox.
Refer to this article for details about all the voice prompts you can use.
We offer four additional methods to access your voicemails remotely using mobile apps, a web browser, email or voice notifications, and API requests.